Now our latest whitepaper The Game Changers of Global Payments is out! Here we are digging into some of the factors that we believe will be the game changers of the payments industry as we know it. Some of those factors are regulations, trends in technology and shopping behaviour.
Topics: psd2, FinTech, improve customer experience, increase conversion rate, mobile payments, Real time payments, Direct payments, Instant payment options, payment options, Payment solutions, Payments, Financial regulation, Ecommerce
Making online payments a secure process both for merchants and consumers is a topic that never loses its relevance. Especially since major retailers have been subject to data breaches as a consequence of flaws in their payment systems.
The e-commerce landscape is changing rapidly and this is a lot due to the development of search. It was not a long time ago that we put a tremendous amount of effort into coming up with keywords in an attempt of finding the product we so desperately wanted.
During FinTech Stockholm last week we got to listen to many interesting speakers with a range of different topics inside the scope of FinTech. There was a lot of focus on what it is that makes or breaks a business and who are the ones that go from good to great. One topic of discussion was innovative ways of reaching new customers and there is one company leading the way - Lunar Way.
PSD2 (Revised Payment Service Directive) is being put in place within the EU this year. Banks who used to have a monopoly on their customers account information and payment services will be obliged to share open APIs with third-party providers.
This week we visited STHLM Tech Fest which was held at Stockholm Waterfront Congress. It was a full day of presentations by companies such as Google, Volvo Car Mobility, Uber, Stripe and Salesforce focusing on different topics ranging from machine learning to gender parity in the tech industry. In other words, it was truly an interesting and inspiring day.
The topic shifted towards payments in the afternoon when we got to hear a presentation by Adyen's co-founder and CCO, Roelant Prins where he talked about the reasons of the success behind the company.
These key points are:
- We build to benefit all merchants (not just one)
- We include different people to sharpen our ideas
- We launch fast and iterate
- We make good choices to build an ethical business and drive sustainable growth for our merchants
- We don’t hide behind email, instead we pick up the phone
- We talk straight without being rude
- Winning is more important than ego; we work as a team - across cultures and time zones
- We create our own path and won’t be slowed down by “stewards”
During the summer a lot has happened for Entercash. The company outgrew its old Malta office a long time ago, so this summer it was finally time to move into a new, bigger space.
Alone is not always strong. Especially not when it comes to scaling a business in a highly regulated industry. But if a collaboration between banks and FinTechs are done correctly, both parties will walk away as winners.
The Stockholm office is growing and our latest additions are two newly graduated software developers, Kim and Emil. We discussed what it is that they are working with, how they chose this path and the excitement of living in the Swedish capital.
Payments is an ever evolving industry which constantly forces you to stay on top of trends and consumer needs. It is truly an industry that changes rapidly.